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Customer Service/Ticket Agent

Company: Boston Express Bus Inc
Location: Nashua
Posted on: June 5, 2024

Job Description:

Boston Express is currently seeking applicants for a position on our team of Customer Service Representatives. Responsibilities include making all of our callers and travelers feel comfortable and appreciated, swiftly and correctly completing transactions with our Windows-based ticketing computers, and performing light cleaning duties to keep our Nashua NH terminal sparkling.New hires are thoroughly trained and can expect a very competitive hourly rate of up to $16.50 per hour to start, with an increase after 90 days. Boston Express is looking for a part-time (15-20 hours) ticket agent / customer service rep. We are accepting applications for afternoon shifts (12:00PM 5:30 PM) for our Exit 8 Nashua NH location. As we are in the travel industry, open shifts require some Saturday and/or Sunday availability, as well as holiday availability, which is a MUST for all applicants - please do not apply if you are not willing to work weekend and/or holiday shifts. This position requires someone who works well alone and is independent, as well as the ability to work in a team environment when necessary. Part-time staff earns paid time off based upon hours worked.Attributes we are looking for are:Computer literate with keyboarding skillsPersonable and outgoingAbility to multitask when terminal is busyAble to answer informational calls and direct passengersSell tickets and handle cash drawerPossess strong problem solving skillsAbility to stand for 6 hour shiftStrong customer service and communication skillsHonest, clean professional appearance and attitudeFriendly, reliable, dependable and caringEnjoys helping people, with patience to answer questionsTeam playerBilingual language skills is a plusBoston Express provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, national origin, age, disability, veterans status, genetics or any other category protected by federal and state law.Internal Ref: BXBby Jobble

Keywords: Boston Express Bus Inc, Nashua , Customer Service/Ticket Agent, Sales , Nashua, New Hampshire

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