GMC Service Advisor
Company: Tulley Automotive Group
Location: Nashua
Posted on: September 20, 2023
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Job Description:
Job Summary:Service Advisors listen to customer's description of
vehicle issues, asks follow-up questions to better assess the
problem, inspects the vehicle on intake, determines the source of
the issue, and provides suggestions for the best way to fix the
vehicle.Essential Duties and Responsibilities:Generates pre-work
order information including warranty and customer contract;Responds
to customer requests regarding recalls and product
information;Prioritizes and controls comeback service orders;Repair
order documentation: complaint, cause, and correction;Schedules
appointments;Keeps customers informed about repair progress and
status;Performs other related duties consistent with the role; this
does not preclude management from assigning additional, though
unrelated, duties.Valid Driving License;Acceptable Driving
Record;Excellent verbal and written communication skills;Excellent
time management skills;Excellent organization skills and attention
to detail.Tulley Advantage:Competitive Compensation;Paid Time Off:
Vacation Time - Personal Time - Holiday Time401(k) plan with dealer
contribution;Employee Assistance Program (EAP);Insurance: Medical,
Dental, Vision, AccidentDisability Coverage: Short Term & Long
TermVoluntary Life and AD&D Coverage;Employer Paid Life
Insurance Policy.Tulley Automotive Group, Inc. is committed to
attracting and retaining a talented and diverse workforce that
supports our culture of customer service and automotive excellence.
Tulley is a family-owned business and has been a trusted name in
the local business community since 1957. We provide our team
members with a variety of career opportunities that promote
personal growth & learning, work-life balance, and equality.Equal
Opportunity Statement:Tulley Automotive Group is an equal
opportunity employer! We are committed to creating an environment
that celebrates all of our individualistic differences and provide
an equal employment opportunity to all applicants and employees
within our organization.PI32736521-25660-ca1c430352b2
Keywords: Tulley Automotive Group, Nashua , GMC Service Advisor, Other , Nashua, New Hampshire
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