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Seasonal Solutions Advisor I / Teller (Ayer, 25-40

Company: IC Federal Credit Union
Location: Ayer
Posted on: May 16, 2022

Job Description:

Job Description WHO WE AREOur commitment is to help our members to achieve their goals and dreams by providing exceptional service and acting as a guide, so they never miss a step. Life is an adventure, and we are honored to provide personalized solutions to get people to (or through) whatever comes their way. It's the IC promise! The Seasonal Solutions Advisor I will focus on providing a consistent member service experience in all interactions while following the ADVOCATE service philosophy. The responsibility of this position is to provide basic transaction processing support to the branch team. This does include but is not limited to performing all teller transactions, inquiries, research, and maintenance while adhering to all Credit Union policies, procedures, and Federal Regulations. This position assists their Management Team in daily branch operations, security, and attends all required meetings and trainings. POSITION DETAILSHours: 25 to 40 Hours (Flexible) Duration: May 2022 – September 2022Training Schedule: 2 week training, Monday – Friday (9:00am-4:00pm)Branch Hours:

  • Monday (8:30am-5:15pm)
  • Tuesday (8:30am-4:15pm)
  • Wednesday (8:30am-4:15pm)
  • Thursday (8:30am-4:15pm)
  • Friday (8:30am-5:15pm)
  • Saturday (8:30am-12:15pm) ESSENTIAL JOB FUNCTIONS
  • Perform various teller transactions (e.g. withdrawals, deposits, loan payments, etc.) and ensure that assigned cash is maintained, balanced and secured according to the standards outlined in the credit union's policy manuals. Included in the teller transactions is the daily scanning of the teller work.
  • Adhere to security and operational policies and procedures.
  • Ensure that all members are being serviced in a positive manner.
  • Required to maintain current knowledge of all credit union products and services.
  • Regular and reliable attendance.
  • As required and on a regular basis, participate in the credit union's training programs and certifications. Ensure that all security and regulatory standards are being maintained and followed.
  • Work with Members to ensure that the optimal solution regarding the reason for their visit is reached. Problem-solve using knowledge of all products and services to identify and meet the Members' needs. ADDITIONAL RESPONSIBILITIES
  • Maintains accuracy and stays within cash drawer limits.
  • Adhere to all compliance and security regulations and policies.
  • Perform additional duties as requested by management.
  • May be required to work in different branch locations. OTHER DUTIESPlease note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. JOB COMPETENCIES
  • Interpersonal Skills: Engaging personality and professional demeanor to interact with members, members of the community and coworkers.
  • Communication: Professional written and verbal communications skills with the ability to present as needed.
  • Attitude: Energetic, hard-working attitude when work independently or as an integral member of a team. EDUCATION/EXPERIENCE REQUIREMENTS (Education, Work Experience, Industry Knowledge)
  • High School Education or GED.
  • One month to twelve months of similar or related experience in a credit union, bank, or sales environment preferred. ADDITIONAL REQUIREMENTS
  • Ability to maintain a professional appearance.
  • Excellent written and verbal skills.
  • Basic computer and technology skills. CHECK OUT OUR IC PERKS! WORK ENVIRONMENTThis job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopier/scanner, filing cabinets, and fax machines PHYSICAL DEMAND/CONDITION REQUIREMENTSPhysical requirements include, but are not limited to, general office environment, ability to move floor-to-floor, ability to travel from branch to branch, and ability to work unusual hours as needed including early mornings, evenings and weekends. Work in both traditional and open concept environments. REQUIRED COMPLIANCE TRAININGSatisfactorily completes all required compliance training and complies with all regulations, which apply within the scope of the position, including but not limited to the Bank Secrecy Act (BSA) and all regulations that fall within the BSA. EEO STATEMENTIC Federal Credit Union is federally insured by NCUA, is an Equal Housing Lender and is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, age, national origin, ancestry, citizenship, disability, or veteran status.

Keywords: IC Federal Credit Union, Nashua , Seasonal Solutions Advisor I / Teller (Ayer, 25-40, Other , Ayer, New Hampshire

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