BMW Appointment Coordinator / Service Administrator

Company: Tulley Automotive Group
Location: Nashua
Posted on: May 10, 2022

Job Description:

Tulley BMW is in search of a Service Administrator which acts as the liaison between the Service Department and its' customers. The position includes scheduling appointments while also supporting other department activities such as data entry, filing, warranty coding, inventory vehicle repair coordination, etc.

Essential Duties and Responsibilities:

Answers incoming calls and internet leads;
Assists Warranty Manager with coding claims
Schedules vehicle service appointments for customers;
Advises appropriate services needed for clients car;
Maintains detailed notes on customer interactions;
Creates, edits, and sends necessary documents, reports, authorization forms, etc.;
Performs other related duties consistent with the role; this does not preclude management from assigning additional, though unrelated, duties.

Excellent verbal and written communication skills;
Excellent time management skills;
Excellent organization skills and attention to detail.

Tulley Advantage:

Competitive Compensation;
Paid Time Off: Vacation Time - Personal Time - Holiday Time
401(k) plan with dealer contribution;
Employee Assistance Program (EAP);
Insurance: Medical, Dental, Vision, Accident
Disability Coverage: Short Term & Long Term
Voluntary Life and AD&D Coverage;
Employer Paid Life Insurance Policy.

Equal Opportunity Statement:
Tulley Automotive Group is an equal opportunity employer! We are committed to creating an environment that celebrates all of our individualistic differences and provide an equal employment opportunity to all applicants and employees within our organization.
PI174532803

Keywords: Tulley Automotive Group, Nashua , BMW Appointment Coordinator / Service Administrator, Other , Nashua, New Hampshire