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IT Lab Technician

Company: Parallel Wireless
Location: Nashua
Posted on: October 9, 2021

Job Description:

People come to work at Parallel Wireless because we are building the future of telecom. They stay, because they are challenged and driven by an incredible product and team.  We take pride in our commitment to employee development, and our culture fosters an atmosphere of empowerment, trust, respect, and communication. Learn more about our mission, vision and values.  

What you'll do:

  • Provide ongoing administrative lab computer support to include administration, maintenance, and troubleshooting of Windows, Linux, and Mac machines.
  • Perform user administration including coordinating access controls with users, program leads, and management (e.g. permission change approvals) and providing password resets.
  • Create, update, and edit IT support tickets.
  • Create and maintain documents containing policies and procedures.
  • Perform network administration including performing configuration of routers, switches (e.g. VLAN, DMZ, LAG), installing cable and rack equipment.
  • Maintain and support development infrastructure including deploying servers.
  • Perform hardware assembly, maintenance, debugging, and corrective actions (e.g. recover failed disks).
  • Implement virtualization duties including set up and administration of virtual machines spanning UNIX, LINUX, WINDOWS operating systems.
  • Willingness and ability to quickly learn new technologies.
  • Department inventory and asset tracking.
  • Troubleshooting and triage of networks and interconnected systems.
  • Able to perform physical tasks for a full day, including working with ladders and heavy equipment
  • Demonstrated mechanical aptitude with rack construction, hardware assembly
  • Laptops, Servers, Cell Phones – repair and prepare

What you must have:

  • Minimum of 2 years’ experience working in a computer lab environment
  • Understanding of Dell Servers, HP servers, HP switching
  • Troubleshooting skills
  • Basic Linux administration skills
  • Telecommunications experience
  • Ability to work independently
  • Detailed oriented
Parallel Wireless is the leading U.S.-based company challenging the world’s legacy vendors with the industry’s only unified ALL G (5G/4G/3G/2G) software-enabled OpenRAN solutions. Its cloud-native OpenRAN and network architectures redefine network economics for global mobile operators in both coverage and capacity deployments, while also paving the way to 5G. Through open collaboration with the OpenRAN ecosystem partners, Parallel Wireless has created the world’s first and largest fully-compliant OpenRAN ecosystem that is capable of delivering next generation wireless infrastructure at a dramatically lower cost, ensuring more equal access to 5G across the globe. The company’s OpenRAN portfolio is designed to help customers modernize their networks, reduce deployment costs and complexity, increase operational efficiency, enable interoperability, find new revenue streams, and start deploying multi-vendor 5G networks today. The company’s customers include over 60 global mobile operators, as well as private and public industries and governments that use their software-defined network portfolio to reimagine their networks. Parallel Wireless's innovation and excellence in multi-technology, open virtualized RAN solutions have been recognized with 65+ industry awards. Please visit for more information.

Keywords: Parallel Wireless, Nashua , IT Lab Technician, Other , Nashua, New Hampshire

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