Are you looking for a position in customer
service that enjoys working in a retail environment? Do you
enjoy making customers happy and satisfied? Jordan’s
Furniture may have the job you are looking for!
Jordan’s Furniture is not your average
employer. Our philosophy: make it fun! We have
revolutionized the furniture shopping experience by providing
“shoppertainment”, with stores that have IMAX theaters,
restaurants, ice cream shops, ropes courses, and much more!
Our recipe for success for the past 100 years has been simple and
sincere- - treat our employees like family and they will treat our
guests the same. It’s no surprise that our average employee
tenure is over 11 years!
Starting rate is $16 an hour.
Week 1- Monday 9:30-7p, Tuesday and
Wednesday-off, Thursday 9:30a-7p, Friday 1p-8p, Saturday 9:30-6pm,
Week 2- Monday 9:30a-7p, Tuesday-off,
Wednesday 9:30a-7p, Thursday 9:30-7p, Friday 1p-8p, Saturday 1p-8p,
Customer Support Representatives work with
our customers in person and over the phone to assist with their
purchase, resolve order issues, and other administrative
duties. There is so much variety in this position that no two
days are the same! Responsibilities include:
- Interacting with customers in a courteous and professional
manner, creating raving fans!
- Assisting sales consultants with finalizing sales orders
including payment transactions, delivery set up, etc.
- Triaging incoming phone calls
- Contacting customers to resolve delivery and service issues.
Interacting with various departments to assist in resolving any
- Reconciling cash drawer at the end of a shift
- Proficient computer skills and ability to learn new
- Ability to interact with customers in a friendly and courteous
- Excellent mathematical and organizational skills
- Must be able to read and communicate effectively
- 1-2 years of retail experience preferred but not required
Happy, healthy employees are our goal, and
our benefits help J-Team members balance physical, financial,
professional, social and emotional well-being. Visit our
benefits page for details.
Sound like the job for you? Apply
today! Thank you for your time and interest.
Jordan’s Furniture is an Equal Opportunity