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Clerk IV - SBCC

Company: State of Massachusetts
Location: Shirley
Posted on: June 7, 2021

Job Description:

Duties:

Prepares reports, memorandums, letters and related documents on various confidential and related matters.

Responds to inmate and staff complaints by gathering information and referring to policies, rules etc.

Answers switchboard telephone calls for both SBCC and MCI-Shirley Medium facilities, alternating on a monthly schedule.

Provides routine information concerning agency services according to established procedures.

Receives visitors and answers employee questions regarding matters that require a thorough knowledge of the functions of the Superintendent's office.

Performs clerical functions, such as typing forms, routine correspondence, envelopes, and labels. Conducts daily filing for inmate/staff folders.

Type all non-contact letters on a daily basis and complete distribution of letters. Updates the non-contact list in the database daily.

Opens and date stamps the incoming mail on a daily basis; distributes mail items to appropriate depts. once reviewed by Superintendent.

Attends morning meetings in absence of the Office Support Specialist II and responsible =for typing the minutes.

Assists with answering incoming calls for the Superintendents extension 6100.

Performs other duties under the direction of the Office Support Specialist II, in her absence.

Performs other duties as assigned.

Generates monthly report of non-contact list for Superintendent's review.

Processes inmate to inmate request to correspond in a timely manner.

Enters inmate Grievance appeals into IMS database.

Enters information accurately and timely in the Commissioners IMS Database.

This position's hours are Monday -Friday , 9am - 5 pm

Preferred Qualifications:

Proficient with Microsoft Office software. . Knowledge of Department of Correction policies and procedures. Ability to follow written and oral instructions. Ability to work independently using personal initiative. Excellent organizational skills.

Comments:

This is a Civil Service position. Please note that salaries for union positions are determined according to the provisions of the respective collective bargaining agreement.

The DOC urges bi-lingual applicants to apply.

Applicants must have no felony convictions, to include any actions defined in 5 U.S.C. 301; U.S.C. 509, 510; 42 U.S.C. 15601-15609. The Massachusetts Department of Correction shall not hire anyone who may have direct contact with offenders, who has engaged in sexual abuse in a prison or other institution as defined in 42 U.S.C. 1997; or has been convicted of engaging or attempting to engage in sexual activity in the community facilitated by force, overt or implied threats of force or coercion, or if the victim did not consent or was unable to consent or refuse, or has been civilly or administratively adjudicated to have engaged in the activity described in the above paragraph. The agency shall consider any incidents of sexual harassment in determining whether to hire anyone who may have contact with offenders or residents

First consideration will be given to those applicants that apply within the first 14 days.

Applicants must have at least (A) three years of full-time, or equivalent part-time, experience in office work, or (B) and equivalent combination of the required experience and the substitutions below:

I. A diploma as evidence of graduation from the commercial or business course of a recognized high school or vocational/technical high school may be substituted for a maximum of one year of the required experience. *

II. A diploma as evidence of graduation from a course other than the commercial or business course of a recognized high school or vocational/technical high school or possession of a Massachusetts high school equivalency certificate may be substituted for a maximum of eight months of the required experience. *

III. A diploma for completion of a one year, full-time, or equivalent part-time, program in a recognized, non-degree granting business or secretarial school above the high school level may be substituted for a maximum or one year of the required experience. *

IV. A diploma for completion of a two-year, full-time, or equivalent part-time, program in a recognized, non-degree granting business or secretarial school above the high school level may be substituted for two years of the required experience.*

  • Education toward such a degree or diploma will be prorated on the basis of the proportion of the requirements actually completed.

An Equal Opportunity / Affirmative Action Employer. Females, minorities, veterans, and persons with disabilities are strongly encouraged to apply.

Keywords: State of Massachusetts, Nashua , Clerk IV - SBCC, Other , Shirley, New Hampshire

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