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Sales Administrator

Company: Masy Systems
Location: Pepperell
Posted on: June 7, 2021

Job Description:



Masy BioServices is a 37-year-old family owned business which has experienced rapid growth over the past several years. Masy currently has four locations. We provide services to pharmaceutical, biotech and medical device industries.

Our reputation has been built around the quality and experience of our staff. We have carefully built a dynamic team whose members possess diverse professional skills. We offer a casual, friendly atmosphere, promoting individual development, career growth and industry association opportunities.

We offer competitive salaries and an excellent benefits package including a matching 401K, health, dental, short term and long-term disability and life insurance. We also offer holiday pay, PTO, education reimbursement, AAA membership and a clothing allowance. Masy BioServices is an equal opportunity employer.

Job summary:

This position is responsible for supporting the sales efforts, including maintenance of the database, price lists and customers. Duties include data entry, generating quotes, processing sales orders, providing customer and sales team support, handling routine questions and problems, and interfacing with other departments as necessary.



  • Field sales calls from customers and field sales representatives
  • Work with customers, representatives, and staff to meet customer demands
  • Data entry
  • Advance knowledge of excel
  • Develop rapport through quality service and support resulting in long term relationships
  • Generate quotations for products and services and maintain opportunities
  • Initiate and process sales orders
  • Maintain organization and improve efficiency of quote and order systems and quote templates
  • Generate mailings for sales activities
  • Assist with major proposals requiring extensive documentation
  • Maintain the sales database, import or revise contact information and status of quotes and orders
  • Effectively communicate important issues or potential problems to appropriate management and sales team
  • Demonstrate ability to multi-task, prioritize and solve problems
  • Team player with strong sense of responsibility and self-motivation
  • All other duties as assigned

Education/Experience requirements:

  • 3-5 years experience in administrative sales position
  • 3-5 years experience or proven background in a technical service-based company

Additional experience/skills:

  • GMP, ISO 9001 and ISO 17025 familiarity
  • Excellent written and verbal communication skills
  • Excellent organizational and interpersonal skills
  • Proficient with Windows Office suite and database management
  • Detail oriented

Physical Demands:

  • Drug testing
  • Work environment is typically general office and occasional customer sites and exhibits

Keywords: Masy Systems, Nashua , Sales Administrator, Other , Pepperell, New Hampshire

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