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Product Support Specialist

Company: Robert Half
Location: Nashua
Posted on: March 28, 2020

Job Description:

Description Robert Half Technology is looking for a Support Engineer in the Nashua, NH area. This job will entail addressing customer questions and concerns regarding company products and answering incoming phone calls from customers and troubleshooting technical problems. Job Description In addition to addressing customer inquiries, concerns and suggestions, support engineers may focus on issues brought up by other departments within their company, such as sales, manufacturing and operations. Job duties will include Filing reports regarding product problems Researching technical issues Managing and processing customer orders Walking customers through solutions Reviewing product change requests Learning about product updates and new technologies Support engineers also report defects or offer suggestions for product improvement. Through their investigations, support engineers contribute to product knowledge and help make future technical support easier. Additional responsibilities may include taking action to resolve problems, troubleshooting, answering phones calls, and responding to e-mails. For more information please contact mark.ouelletterht.com Requirements SharePoint, Microsoft Office 365, .NET Robert Half Technology matches IT professionals with some of the best companies on a temporary, project or full-time basis. From roles in software and applications to IT infrastructure and operations, we provide you unparalleled access to exciting career opportunities. Our personalized approach, innovative matching technology and global network with local market expertise help you find the technology jobs that match your skills and priorities - fast. By working with us, you have access to challenging opportunities, competitive compensation and benefits, and training to enhance your skill sets. From philanthropy to environmental stewardship to employee programs, Robert Half is proud to have an active role in the communities in which we live and work. Our company has appeared on FORTUNE's "Most Admired Companies" list every year since 1998. Download our mobile app to take your job search on the go! Contact your local Robert Half Technology office at 888.490.4429 or visit www.roberthalf.comjobstechnology to apply for this job now or find out more about other job opportunities. All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada. 2020 Robert Half Technology. An Equal Opportunity Employer MFDisabilityVeterans. By clicking 'Apply Now' you are agreeing to Robert Half Terms of Use httpswww.roberthalf.comterms-of-use .

Keywords: Robert Half, Nashua , Product Support Specialist, Other , Nashua, New Hampshire

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