Principal Consultant, Technology Consulting
Company: TTEC
Location: Nashua
Posted on: June 21, 2022
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Job Description:
Avtex, a TTEC Digital company, is a remote first employer,
giving you the flexibility to take this job wherever life goes. Our
'MyTime' benefit extends this human centered approach and allows
unaccrued personal time off, so you can prioritize how to manage
your days. Our values support a balance of work and life, insures
continuous education, and incentivizes high performance.
We coach our clients to insure their employees feel valued, happy
and rested because delivering amazing customer experiences is
ultimately an employee first process. - We strive to create an
environment where employees thrive, fulfilled by their purpose,
influence, and teammates.
What You'll be Doing -
Leads and/or participates in the project team to develop optimal
solutions for client business challenges.--- Guides the client
through design, architecture, estimate, and delivery.
Assists in winning new business by working cross-functionally with
sales and delivery to develop client proposals and presentations
around process and solution options, clearly explaining technical
concepts for shared understanding to facilitate
decision-making.
Manages client engagements at all levels of client interaction with
responsibility for product and technical content.
Leads technical workshops to drive enablement and business
development.
Conducts related needs analysis and gathers client requirements.
Successfully analyzes client's requirements and architects the best
fit solutions for the client.
Architects solutions based on both functional and technical
capabilities.------ Communicates successfully with functional and
technical consultants to deliver solutions based on client's
needs.
Successfully installs, configures, deploys and customizes Avtex
Solutions for multiple clients.
Creates and/or conducts testing to validate that solutions meet
specifications of the SOW. Ensures assigned projects are delivered
in alignment with Avtex best practices.
Communicates and delegates work effectively with the global
delivery center.
Delivers project leadership by participating in multiple client
engagements simultaneously.
Follows industry technology trends through self-study and formal
training and shares that knowledge internally and externally via
white papers, blog posts, and social media.
Completes at minimum one (1) certification exam a year.
Creates, maintains, and submits an accurate weekly timesheet in
compliance with time reporting procedures.
Contributes to financial success of the company by driving high
billable utilization for themselves and project team members under
their leadership.
What You Bring to the Role
Bachelor's degree in Computer Science, MIS, or a related field
preferred. Master's a plus.
Some experience performing pre-sales activities along with 4 years'
experience working with relevant Microsoft technologies (D365
CE/CRM, Data & AI, PowerPlatform) in a professional services
environment.
Mastery of one or more of the following Microsoft disciplines: D365
CE / CRM, Data & AI, Modern Workplace, Software Development
Minimum of 3 years' project leadership experience, including 2
years' experience leading enterprise-level projects in a
professional services or consulting environment.
Certification in relevant Microsoft discipline(s) preferred.
Strong understanding of business operations and processes, and the
ability to identify and implement IT solutions that solve
management needs.
Ability to build trusted relationships with senior leaders and
project sponsors within target organizations.
Ability to communicate Avtex's extraordinary value to help
facilitate additional opportunities within the client account.
What You Can Expect
The anticipated range for individuals expressing interest in this
position is $90,000 to $160,000 USD per year base salary. This
position is eligible to participate in an annual incentive program.
Actual compensation offers to a candidate may vary based upon
geographic location, work experience, education and/or skill
levels.
Benefits available to eligible employees include the following:
Medical, dental, and vision
Tax-advantaged health care accounts
Financial and income protection benefits
Paid time off (PTO) and wellness time off
Who we are
In March of 2021, Avtex was acquired by TTEC and operates under
TTEC Digital. The acquisition is aligned to TTEC's continued focus
on fueling experience transformations with deep expertise in the
most innovative and disruptive brands in the digital industry.
TTEC is a proud equal opportunity employer where all qualified
applicants will receive consideration for employment without regard
to race, color, religion, sex, sexual orientation, gender identity,
national origin, disability, or status as a protected veteran. TTEC
has fully embraced and is committed to expanding our diverse and
inclusive workforce. We strive to reflect the communities we serve
while delivering amazing service and technology centered around
humanity.
Team Overview:
For five years in a row our Microsoft practice has achieved the
'Inner Circle for Microsoft Business Applications' designation and
we have been recognized as both the 'Partner of the year for
Microsoft Dynamics 365 Marketing' and as a Partner of the year
finalist for 'Intelligent Sales & Marketing'. In addition to our
ongoing Gold Partner status, our competencies range from software
development and deployment of Dynamics 365, to Power Platform,
Azure and Microsoft 365.
Our integrated team approach of experienced CX engineers,
developers, data scientists, and solution architects, design,
deploy and support complex and fully integrated digital solutions
that are focused on creating an exceptional customer
experience.
Rarely do applicants meet all desired qualifications for a role, so
if you feel you have the ability to succeed in the role above,
please take a moment and share with us your qualifications.
#LI-Remote
Keywords: TTEC, Nashua , Principal Consultant, Technology Consulting, IT / Software / Systems , Nashua, New Hampshire
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