Guest Service Associate - Cannabis
Company: Careerbuilder-US
Location: Fitchburg
Posted on: January 24, 2023
Job Description:
Job DescriptionPosition Summary:
Responsibilities:
- Advise customers on suitable cannabis products based on their
needs, preferences, budgets, and reactions to different strains of
cannabis;
- Correctly weigh, package, and label cannabis products, as
required;
- Educate customers on the safe use of their selected cannabis
products;
- Check customers' identification documents to verify that they
are of legal age;
- Process customers' payments using the dispensary / retail's POS
system;
- Keep abreast of new additions to our cannabis product line as
well as the latest industry trends through training and
research;
- Ensure the dispensary is clean and well-organized at all
times;
- Take inventory of cannabis products and ensure that the sales
floor is adequately stocked.
- Will have periodical dispensary cleaning duties included but
not limited to break rooms, bathrooms, sweeping etc.
- May participate in closing activities for the inventory vault
area
- Ability to review and follow company SOPs which are based on
the CCC Regulations for the State of Massachusetts
- Engaging and supporting GMFs marketing initiativesJOB
REQUIREMENTS & QUALIFICATIONSMinimum Education: Preferred
Education: Minimum Experience:
- 1+ years of customer facing experience in the Retail or
Hospitality Industries.
- Comfortable working with computers, preferably retail POS
systems.
- Ability to learn and understand cannabinoids and the natural
function of the endocannabinoid system in the human body. Preferred
Experience:
- Ideal candidate will have at least 1+ years of working in a
cannabis retail capacity and have knowledge of different cannabis
strains.
- Ability to speak more than one language (preferably
Spanish).
- Foundational understanding of sales and upselling of
productsSoft Skills:
- Excellent communication & organizational skills
- Strong analytical and technology skills.
- Ability to listen well and communicate effectively orally and
in writing with various audiences.
- High attention to detail
- Unquestioned integrity
- High energy with a desire to work in a team-oriented,
fast-paced environmentPhysicalRegularly required to perform
grasping, talking, hearing, seeing and repetitive motions. Must be
able to lift, carry and balance up to 30 pounds (100 pounds with
assistance), may include sitting or standing for extended periods
of time, as well as stooping, bending over and/or crouching.
Ability to lift to 50 pounds regularly and carry it up to 90 feet
(or deposit into dumpster or trash compactor). Employee must be
able to fit and kneel in small spaces to clean, for example,
restroom stalls and other tight areas.Hours & ConditionsMust be
available to work weekdays, weekends, and holidays. Adapt schedule
to work alongside the changing demands of the Facility. On a
regular and recurring basis, the employee must alternate between
contaminated/dirty environments to clean. Strong odors may be
encountered. Work is generally conducted in heated and
air-conditioned areas; however, employees may have to go outside to
assist with curbside delivery in all types of inclement
weather.OtherAuthorization to work in the United States, or the
ability to obtain the same.Must obtain a State Agent Card. Must be
a minimum of 21 years of age. Must be and remain compliant with any
and all legal or company regulations for working in the industry.
Must pass all required background checks.Powered by
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Keywords: Careerbuilder-US, Nashua , Guest Service Associate - Cannabis, Hospitality & Tourism , Fitchburg, New Hampshire
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