Program Manager
Company: FamilyAid
Location: Jamaica Plain
Posted on: April 30, 2024
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Job Description:
Program Manager, Stabilization & Community Support Program for
Homeless Individuals FamilyAid is Greater Boston's leading provider
of solutions to family homelessness. Our mission is to empower
parents and caregivers facing homelessness to secure and sustain
housing and build solid foundations for their children's futures.
We prevent homelessness whenever possible; reduce harm if
homelessness can't be avoided by getting families stably housed as
quickly as possible and mitigating trauma, especially for children;
and provide wraparound supports for children and parents that
foster long-term stability. FamilyAid provides children and parents
with a path to permanent housing via educational programs, housing
search and placement support, and connections to vital resources
they need to return to their own homes. We employ a two-generation
(2Gen) educational model that focuses on parents and children's
needs, teaching families how to quickly overcome the barriers they
face to return to stable housing. We have quadrupled in size in the
last five years and remain on an exciting growth trajectory to
serve more than 5,000 children and parents this year. We have
launched bold new strategies to reduce two-generation homelessness
by deepening and increasing our prevention, housing, and supportive
services for children and parents. Significant new funding powers
our strategic vision of serving more families through a deepened
2Gen approach that reduces homelessness's cause, scope, and impact.
Job requirements: Licensure (LMHC, LCSW, LICSW, LMFT) required.
Experience in compliance Management in a social service
environment. Strong preference for experience in compliance
management of CSP-HI or other MassHealth programs. At least 5 years
supervisory or professional experience in human/social services.
Excellent computer skills including intermediate to advanced
proficiency in Word, Excel and Power Point. Strong knowledge of
databases necessary. Experience with ETO/Clarity preferred.
Excellent organizational, written, and verbal communication skills.
Solid understanding of working with a population of families
experiencing homelessness. Excellent organizational. written,
verbal, and interpersonal communication skills. Flexibility and
compassion essential; Ability to remain calm in crisis situations.
Proven ability to manage competing priorities in fast paced
setting. Our supportive, collaborative, diverse workplace of more
than 120 professionals is ideal for a skilled, result-oriented
manager driven to help children and families thrive. FamilyAid has
been recognized as a 2023 Top Workplace by the Boston Globe Media.
To support these strategies, the agency seeks a dynamic and driven
Program Manager, Stabilization & Community Support Program for
Homeless Individuals (CSP-HI). The Program Manager, Stabilization &
CSP-HI will oversee compliance, credentialing, and business
operations of FamilyAid's CSP-HI program, that provides ongoing
resources through MassHealth for intervention services for health,
as well as for 2Gen services. The Case Program Manager,
Stabilization & Community Support Program for Homeless Individuals
(CSP-HI) will lead the creation and implementation of internal
policies required by MassHealth. They assist Director in
identifying behavioral health and other 2Gen supports eligible for
CSP-HI, in ensuring HIPAA compliance across programs., and in
assisting the Director in identifying behavioral health and other
2Gen supports eligible for CSP-HI. The agency supports professional
growth, and offers competitive salaries, health, and dental plans,
an employer-contributed 403b retirement plan, and a generous paid
time off package. Work Schedule and Conditions: This position is
currently hybrid. FamilyAid's headquarters is located at 3815
Washington Street, Boston, MA 02130. This is an exempt position.
FamilyAid's normal business hours are Monday- Friday, 8:30 AM-5 PM,
40 hours/week. Some evening availability is required, with the
flexibility to best meet program needs. FamilyAid's vaccine policy
requires all new employees be fully vaccinated against Covid-19 at
the time of hire. FamilyAid Boston is committed to a policy of
equal employment opportunity without regard to race, color,
national origin, religion, disability, gender, gender identity,
sexual orientation, or age. Employment Type: Full Time
Bonus/Commission: No
Keywords: FamilyAid, Nashua , Program Manager, Executive , Jamaica Plain, New Hampshire
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