Call Center Collection Representative - On-Site

Company: Active/Balanced Healthcare Receivables LLC
Location: Nashua
Posted on: May 17, 2023

Job Description:

Description:


Who we are:


We serve our clients so they can heal theirs. If you want to make a difference within the healthcare community and assists healthcare providers/first responders, then AHR is the place for you. Our clients and our culture appreciate you as illustrated by being awarded "Best Places to Work" within our industry. We are a healthcare accounts receivable and self-pay management firm. We are privately owned and operated based in Nashua, New Hampshire. We have been in business since 2007 and have an excellent regional and national client base allowing significant and steady growth.


What we do:


We are a call center handling patient accounts for our clients. We assist patients in understanding and resolving their medical bills.


What you get:


Hourly Pay - $18.50


1st of the month after 30 days - Full Benefits for anyone scheduled for 30+ hours per week:


3 Weeks PTO accrued Bi-Weekly

Paid Holidays

Paid Birthday Off

Health Benefits - United Healthcare - 3 Plan Choices - Company covers up to 68%

Dental - Delta Dental 2k per year plan limit

Vision - Eye Med

Short Term/Long Term/Life - Principal plan, guaranteed acceptance at 90th day - Portable Plan

Employee Assistance Program - Through Principal all employees and their family members - No Cost to Employee

401(k) - After 1 year - Employer matches 100% up to 4% - 100% Vested

DCU Membership


What Job includes (but not limited to):


Compliant communication with responsible parties for unpaid medical balances.

Documenting outcome of communication.

Negotiating payment and/or timely payment plans for resolution of outstanding balances.


Employees will be trained in and expected to adhere to HIPAA, Company, State and Federal rules and regulations.


Requirements:


Who we want:


We are looking for honest, authentic, hardworking, and positive individuals to join our team.


Exceptional Customer Service Skills

Medical Office Experience a plus

Will consider and train individuals with customer service experience

Excellent written, oral communication and telephone skills

PC proficiency with Excel, Microsoft Word, Outlook and data base navigation.

Detail oriented

Bilingual a plus

Keywords: Active/Balanced Healthcare Receivables LLC, Nashua , Call Center Collection Representative - On-Site, Accounting, Auditing , Nashua, New Hampshire